How can I get a sample and what is the lead time?
We usually provide free samples, with transport fees paid by the buyer. Lead time is 3-15 days depending on stock.
What is your lead time for formal orders?
Usually 30-40 days, depending on the specific quantity and products ordered.
Can you help with customized designs (OEM/ODM)?
Yes, we have R&D capabilities and a professional team to handle customized OEM/ODM requests.
Do you accept third-party inspections?
We welcome third-party quality management, social audits, and pre-shipment product inspections.
How long is the product warranty?
Our products come with a 1-year warranty.
Can I mix multiple items in one container?
Generally, you can mix 10 items. For first trial orders, we may allow more as a special offer.