❓ Frequently Asked Questions
Q1: Are you a professional furniture manufacturer?
Yes, we are a professional factory with more than 20 years of experience specifically in high-end furniture production.
Q2: Can I request customized samples?
Yes, we can custom-make samples according to your specific requirements and design needs.
Q3: Do you accept OEM or ODM orders?
We have professional designers and R&D teams who are fully capable of customizing design and production based on your ideas.
Q4: How do you ensure quality control for international orders?
We have a complete QC system. Our team tracks every phase—from raw materials to final assembly and packaging. We provide self-inspection reports and production photos before shipment.
Q5: What is the typical lead time and payment term?
The lead time is approximately 20-35 days after receiving the deposit, depending on the specific furniture series and design complexity.
Q6: How is the freight cost calculated?
Freight is determined by cargo quantity, destination, and mode of transportation. Provide us with these details for an accurate shipment cost.