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Frequently Asked Questions
Q1How do I purchase your goods?
Please send us an inquiry with the item numbers and quantities you need. We will reply as soon as possible with a direct quotation and further details to proceed with your request.
Q2How long is the lead time for production?
Usually it takes around 40-55 days to finish production according to your quantity. If you need the goods urgently, please let us know, and we can expedite the process if materials are in stock.
Q3Can I get a sample before placing a bulk order?
Yes, after confirming the design, we can send samples via couriers like FedEx, UPS, or DHL. Small items can be provided free of charge, while larger furniture items require a small fee which can be credited back upon ordering.
Q4What are the payment terms?
For mass production, a 30% deposit via T/T is required before production, with the 70% balance due upon receipt of the Bill of Lading copy. We also accept L/C at sight and other common payment methods.
Q5How do you ensure the quality of the goods?
You are welcome to visit our factory for inspection, or you can authorize a colleague or a third-party inspection company to check the quality of the goods before delivery.
Q6Do you offer OEM/ODM services?
Yes, we provide professional OEM and ODM services. We can customize products according to your specific requirements and even provide samples for your confirmation.