Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with more than 10 years of experience, maintaining an 86,000sqm workshop and a team of 300 employees. We welcome spot investigations or real-time video tours.
How do you control product quality?
Our machines are authenticated by the Ministry of Agriculture and Rural Affairs. We have an independent Quality Control Department for sample inspection, part checks, trial runs, and pre-shipment inspections.
Can I get samples for testing?
Yes, sample orders are available for quality checks and market testing. Please note that sample and express costs are required.
Do you accept customized orders?
Yes, we fully support ODM and OEM services to meet your specific requirements.
What is the standard delivery time?
Delivery depends on order quantity. Small orders typically take 7-15 days, while large orders require further negotiation.
What are your payment terms?
For payments under 5000 USD, 100% in advance. For payments over 5000 USD, 30% T/T in advance, with the balance due within one week after shipping.