Q: Are you a factory or a trading company?
A: We are a furniture manufacturer with 12 years of manufacturing experience in the furniture industry.
Q: What kind of services do you offer?
A: We support OEM, ODM, Distribution, and Drop Shipping. We provide one-stop furniture solutions based on your specific needs.
Q: What is the production and delivery process?
A: Our team follows each production process (material cutting, assembling, polishing, painting, upholstery, packing) and provides updated inspection reports, photos, and videos.
Q: What are your payment terms?
A: 30% deposit for standard products and 50% deposit for custom products. The balance is collected before shipment via TT, L/C, or Cash.
Q: What guarantee is provided for the products?
A: We offer a 1-year warranty on the overall product and a 5-year warranty on the wooden frame of the internal structure.
Q: How are products packaged for international shipping?
A: All furniture is professionally packaged with clear labels, project numbers, and product codes to minimize damage risks during transit.